AutoVOC Terms of Service
AutoVOC Terms of Service
AutoVOC Terms of Service
Last Updated: August 23, 2026
Welcome to AutoVOC, Inc. (“AutoVOC,” “we,” “us,” or “our”). These Terms of Service (the “Terms”) governs your access to and use of the AutoVOC mobile application (the “App”), the public website (autovoc.ai), the web application platform (autovoc.net), and associated artificial intelligence software-as-a-service services (collectively, the “Services”).
By downloading, installing, accessing, or using the App or Services, you (“User,” “you,” or “your”) agree to be bound by these Terms. If you do not agree to these Terms, do not download, install, or use the App or Services.
1. Scope & Relationship to Master Subscription Agreement
Enterprise Tool: The App is an enterprise software tool intended solely for authorized personnel of automotive dealerships or businesses (“Dealership”) that maintain an active Master SaaS Service Agreement or Pilot Agreement with AutoVOC.
Master Agreement Authority: Your right to access and use the App is strictly contingent upon your employer’s active software subscription. In the event of a conflict between these Terms and the Master SaaS Service Agreement signed by your Dealership, the Master SaaS Service Agreement shall govern.
2. Mandatory Wiretapping Compliance & Audio Consent
User Obligation: Recording conversations is governed by federal, state, and local wiretapping, eavesdropping, and privacy laws (including multi-party consent statutes). You represent and warrant that you will strictly comply with all applicable legal notice and consent requirements prior to initiating any audio capture via the App.
Consent Workflow: You agree to follow all operational consent protocols required by your Dealership and the App interface. You explicitly acknowledge that tapping any consent confirmation or toggle within the App constitutes your binding confirmation that all required verbal or written customer disclosures have been properly executed prior to capture.
Prohibited Locations: You shall not use the App or connected hardware to record any individual in locations with a reasonable expectation of privacy (e.g., restrooms, private breakrooms) or where consent has not been explicitly granted.
3. Account Security & User Credentials
You are responsible for maintaining the confidentiality of your login credentials.
You agree not to share your account credentials, allow unauthorized third parties to capture audio under your user profile, or attempt to bypass App security controls.
You must immediately notify AutoVOC at support@autovoc.ai of any suspected unauthorized access or security breach.
4. License & Proprietary Rights
Limited License: Subject to these Terms, AutoVOC grants you a limited, non-exclusive, non-transferable, revocable license to use the App on mobile devices owned or controlled by you or your Dealership solely for authorized business operations.
AutoVOC Ownership: AutoVOC retains all rights, title, and interest in and to the App, software source code, interface designs, workflows, analytics algorithms, and underlying artificial intelligence models. You shall not reverse engineer, decompile, copy, or create derivative works from the Services.
5. Data Ownership & AI Training
All audio recordings, transcripts, and dealership interaction data captured via the App are processed in accordance with the Master SaaS Service Agreement between AutoVOC and your Dealership. AutoVOC may process de-identified, aggregated, and anonymized data derived from App usage solely to train, tune, validate, and optimize AutoVOC’s machine-learning models and software performance.
6. App Store Platform Provisions
Apple App Store: You acknowledge that these Terms are between you and AutoVOC only, not Apple, Inc. Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the App.
Google Play Store: You acknowledge that these Terms are between you and AutoVOC only, and not Google LLC.
7. Disclaimer of Warranties
THE APP AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. AUTOVOC EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. AUTOVOC DOES NOT WARRANT THAT THE APP WILL OPERATE UNINTERRUPTED OR ERROR-FREE, OR THAT USE OF THE APP SANCTIFIES LEGAL COMPLIANCE WITH LOCAL AUDIO RECORDING LAWS.
8. Limitation of Liability & Indemnification
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AUTOVOC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE APP. YOU AND/OR YOUR DEALERSHIP AGREE TO INDEMNIFY AND HOLD HARMLESS AUTOVOC FROM ANY CLAIMS, STATUTORY FINES, OR LIABILITIES ARISING FROM YOUR FAILURE TO OBTAIN REQUIRED RECORDING CONSENT.
9. Termination & Governing Law
AutoVOC reserves the right to suspend or terminate your access to the App at any time, without prior notice, for conduct that violates these Terms or the underlying Master SaaS Agreement. These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without giving effect to conflict-of-laws principles.
10. Contact Information
For questions regarding these Terms or the Mobile App, please contact:
AutoVOC, Inc.
1449 S. Michigan Ave., STE 13646
Chicago, IL 60605
Email: support@autovoc.ai / privacy@autovoc.ai
Last Updated: August 23, 2026
Welcome to AutoVOC, Inc. (“AutoVOC,” “we,” “us,” or “our”). These Terms of Service (the “Terms”) governs your access to and use of the AutoVOC mobile application (the “App”), the public website (autovoc.ai), the web application platform (autovoc.net), and associated artificial intelligence software-as-a-service services (collectively, the “Services”).
By downloading, installing, accessing, or using the App or Services, you (“User,” “you,” or “your”) agree to be bound by these Terms. If you do not agree to these Terms, do not download, install, or use the App or Services.
1. Scope & Relationship to Master Subscription Agreement
Enterprise Tool: The App is an enterprise software tool intended solely for authorized personnel of automotive dealerships or businesses (“Dealership”) that maintain an active Master SaaS Service Agreement or Pilot Agreement with AutoVOC.
Master Agreement Authority: Your right to access and use the App is strictly contingent upon your employer’s active software subscription. In the event of a conflict between these Terms and the Master SaaS Service Agreement signed by your Dealership, the Master SaaS Service Agreement shall govern.
2. Mandatory Wiretapping Compliance & Audio Consent
User Obligation: Recording conversations is governed by federal, state, and local wiretapping, eavesdropping, and privacy laws (including multi-party consent statutes). You represent and warrant that you will strictly comply with all applicable legal notice and consent requirements prior to initiating any audio capture via the App.
Consent Workflow: You agree to follow all operational consent protocols required by your Dealership and the App interface. You explicitly acknowledge that tapping any consent confirmation or toggle within the App constitutes your binding confirmation that all required verbal or written customer disclosures have been properly executed prior to capture.
Prohibited Locations: You shall not use the App or connected hardware to record any individual in locations with a reasonable expectation of privacy (e.g., restrooms, private breakrooms) or where consent has not been explicitly granted.
3. Account Security & User Credentials
You are responsible for maintaining the confidentiality of your login credentials.
You agree not to share your account credentials, allow unauthorized third parties to capture audio under your user profile, or attempt to bypass App security controls.
You must immediately notify AutoVOC at support@autovoc.ai of any suspected unauthorized access or security breach.
4. License & Proprietary Rights
Limited License: Subject to these Terms, AutoVOC grants you a limited, non-exclusive, non-transferable, revocable license to use the App on mobile devices owned or controlled by you or your Dealership solely for authorized business operations.
AutoVOC Ownership: AutoVOC retains all rights, title, and interest in and to the App, software source code, interface designs, workflows, analytics algorithms, and underlying artificial intelligence models. You shall not reverse engineer, decompile, copy, or create derivative works from the Services.
5. Data Ownership & AI Training
All audio recordings, transcripts, and dealership interaction data captured via the App are processed in accordance with the Master SaaS Service Agreement between AutoVOC and your Dealership. AutoVOC may process de-identified, aggregated, and anonymized data derived from App usage solely to train, tune, validate, and optimize AutoVOC’s machine-learning models and software performance.
6. App Store Platform Provisions
Apple App Store: You acknowledge that these Terms are between you and AutoVOC only, not Apple, Inc. Apple has no obligation whatsoever to furnish any maintenance or support services with respect to the App.
Google Play Store: You acknowledge that these Terms are between you and AutoVOC only, and not Google LLC.
7. Disclaimer of Warranties
THE APP AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. AUTOVOC EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. AUTOVOC DOES NOT WARRANT THAT THE APP WILL OPERATE UNINTERRUPTED OR ERROR-FREE, OR THAT USE OF THE APP SANCTIFIES LEGAL COMPLIANCE WITH LOCAL AUDIO RECORDING LAWS.
8. Limitation of Liability & Indemnification
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, AUTOVOC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE APP. YOU AND/OR YOUR DEALERSHIP AGREE TO INDEMNIFY AND HOLD HARMLESS AUTOVOC FROM ANY CLAIMS, STATUTORY FINES, OR LIABILITIES ARISING FROM YOUR FAILURE TO OBTAIN REQUIRED RECORDING CONSENT.
9. Termination & Governing Law
AutoVOC reserves the right to suspend or terminate your access to the App at any time, without prior notice, for conduct that violates these Terms or the underlying Master SaaS Agreement. These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without giving effect to conflict-of-laws principles.
10. Contact Information
For questions regarding these Terms or the Mobile App, please contact:
AutoVOC, Inc.
1449 S. Michigan Ave., STE 13646
Chicago, IL 60605
Email: support@autovoc.ai / privacy@autovoc.ai